Shipping & Returns

All tags are made in small batches to meet demand. Most items ship within 5-7 business days unless otherwise noted. Currently, all tags will ship via USPS Priority mail for domestic US addresses, and USPS First Class International for non US addresses. DHL is available for international orders for an extra charge. JET-EYES IS NOT RESPONSIBLE FOR LOST PACKAGES. USPS INTERNATIONAL SHIPMENTS CAN TAKE SEVERAL WEEKS TO ARRIVE, AND ARE OFTEN MISPLACED. DHL SHIPPING (FOR INTERNATIONAL ORDERS) IS HIGHLY ENCOURAGED, AND SHORTENS THE TRANSIT TIME TO TO 3-5 DAYS. Jet-Eyes does not ship to China or Russia due to significant shipping delays and multiple misplaced packages. 

Returns are accepted within 30 days from when you tag arrives. If you are unhappy with your order for any reason please contact us. We do not take special requests and will not send you a picture of your tag prior to shipping. All tags are unique. The pictures posted on the product page may differ from your tag.